In the following section we will discussing about what exactly emotional intelligence mean and the importance it has in our lives.
The term “EMOTIONAL INTELLIGENCE” itself suggests that it has something to do with our emotions and feelings.
This term was described in 1990 by two scientists, Peter Salovey and John D. Mayer as “a form of social intelligence that involves ability to understand one’s own and others’ feelings and to use this skill to guide one’s thinking and action.”
Emotional intelligenceis the ability to understand the needs and feelings of oneself and other people, manage one’s feelings, and respond to others in appropriate ways. This form of intelligence plays a very vital role in our everyday lives. Emotional Intelligence includes four types of abilities. They are as follows:-
Perceiving emotions – the ability to detect emotions in faces, pictures and voices includes the ability to identify one’s own emotions.
Using emotions – the ability to monitor various cognitive activities, such as thinking and problem solving. The emotionally intelligent person can control his or her changing moods in order to do their job at the best.
Understanding emotions – the ability to maintain healthy relationship. Here sensitivity plays a crucial role which emphasis on being aware about one’s own emotions and others as well.
Managing emotions – the ability to regulate emotions in both ourselves and in others. Therefore, the emotionally intelligent person can harness emotions, even negative ones, and manage them to achieve intended goals.
Outstanding leaders, executives and managers maintain individuality by their ability to understand and manage themselves and to work with others. It is given that technical and functional expertise is the foundation for effective performance.
Our work life and career can be hugely affected by our EQ. Workplaces, in the main, are relational environments. They are typically point of different personalities, skills, strengths, and emotions.
In the next section we will be discussing about the major parts of emotional intelligence and the practical approach towards it.